Right of withdrawal

Right of withdrawal

You have the right to terminate the contract within fourteen days without any further specification.

The withdrawal period runs for fourteen days from the day on which the goods were taken into possession;

To exercise your right of withdrawal, you must contact us and inform us

Anna Diop

+43 650 440 57 33


by means of a true declaration by e-mail about your decision to terminate this contract.

To meet the withdrawal deadline, it is sufficient that we receive the notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you decide to revoke the contract, we will refund all your expenses including the delivery costs, except when you have decided for a delivery option other than standard, in a timeframe of fourteen days starting with the date when we received the notification of your revocation. For the refunding we will use the means of payment that were used in the original transaction, except in case there have been made different agreements with you. In any case, it will not result in any costs on your side.

We can withhold the refunds until we have received the goods back or until you have given us evidence that you have re-sent the goods, depending on the earlier date.

☐ You return the goods promptly and

within the timeframe of fourteen days starting with the day of your notification.

☐ We bear the costs of returning the goods

In Vienna we collect the goods at our own expense

You only have to pay for a loss in value if this loss in value results from an improper examination of the functionality of the goods.